Please see below our Website Terms of Use, Privacy Policy, Pool Admission Policy & Cookie Policy. If you require any additional information, please call the Pelican Centre on 01942 882722
For promotion terms & conditions please click here.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE
This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website pelicancentre.org (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.
Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.
By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms of use, you must not use our site.
These terms of use refer to the following additional terms, which also apply to your use of our site:
Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
Our Cookie Policy, which sets out information about the cookies on our site.
pelicancentre.org is a site operated by THE PELICAN CENTRE LIMITED ("We"). We are registered in England and Wales under company number 07712000 and have our registered office at The Pelican Centre Limited, Tyldesley Swimming Pool Castle Street, Tyldesley, Manchester, M29 8EG.
We are a limited company.
We may revise these terms of use at any time by amending this page.
Please check this page from time to time to take notice of any changes we made, as they are binding on you.
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
Where our site contains user login functionality, if you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify via our Contact Page
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
If you are a business user, please note that in particular, we will not be liable for:
If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must not breach any applicable local, national or international law or regulation and must in all respects be used for lawful purposes.
If you wish to make any use of content on our site other than that set out above, please contact us via our Contact Page
Third party links and resources in our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources.
If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.
If you require further information please contact us via:
Contact us: Contact Page
These Terms of Use are updated periodically.
This privacy policy sets out how THE PELICAN CENTRE LIMITED (“we/us/our”) uses and protects any information that you give to us when you use this website. It applies to all instances where we may collect and hold your personal data.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was updated in January 2026.
For more information about Data Protection, and the General Data Protection Regulation (the “GDPR”), see the ICO website for the Information Commissioner’s Office.
THE PELICAN CENTRE LIMITED is registered with Company No. 07712000. Our registered office is at The Pelican Centre Limited, Castle Street, Tyldesley, Manchester, M29 8EG. Depending on the circumstances, we may be a data controller or a data processor of your personal data.
We have a nominated person whom you can contact should you have any queries relating to this policy or your data, either by email at natalia@pelicancentre.org or by writing to us at the above address. Please mark correspondence for the attention of the THE PELICAN CENTRE LIMITED data lead.
We may collect the following information on this website, or otherwise where you may telephone us, contact us by email, when you enter a competition or promotion with us or when you may contact us or inform us of any other matter:
We may collect details of your visit to our website, including location, traffic, pages visited and general interaction and communication data.
Personal data may be collected through services we provide for you, such as your contact details including name, address, telephone number and email address.
We collect payment information comprising your bank details for the purposes of Direct Debit instructions from clients to whom we provide services.
We may collect the following information on this website, or otherwise, where you may telephone us, contact us by email, when you enter a competition or promotion with us, when you sign up to a specific project or programme with us, or when you may contact us or inform us of any other matter, which is classed as special category data under the GDPR:
Special category data will be given by you to us. It is deemed that, by freely giving us special category data, you give your explicit consent to our processing of such data under article 6 (1) (a) and article 9 (2) (a) of the GDPR.
Under article 6 (1) (b) of the GDPR, processing of your personal information and special category data is necessary for the performance of our contract with you or otherwise for our delivery of services to you, or in order for us to take steps at your request prior to commencement of a contract or to our delivery of services to you.
We collect data principally from the following sources:
Special category data is collected and stored in a secure, password-protected database.
The data we collect helps us to understand your needs and provide you with a better service, in particular:
In particular, we may use your personal data:
We do not share any of the personal data we hold with third parties, other than where necessary in the proper delivery of our services, as required by law or any regulatory authorities, and in the operation and administration of our business.
In the event of a sale of our business, we may disclose your information with the party(ies) acquiring its shares subject to the provision of undertakings relating to confidentiality
We will retain your personal data for as long as you are a client or customer of our business. Your data will be held only for as long as necessary to enable us to perform the functions listed above and for as long as you are a client or customer of our business.
Should you cease to trade with us, or where you are not a client or customer of our business, we may keep your data for a period of up to 7 years for research or analytical purposes, or where we are required to retain your data for legal or regulatory purposes.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect and hold.
Our website, and information received through it, is hosted and backed up on secure servers within the EEA across multiple sites. Specific measures we take internally to keep your personal data secure within our business include:
You are entitled to withdraw your consent to, or object to, our processing of your personal data for the purposes stated above. You may also ask us to delete your personal data if there is no reason for us to retain it, subject to our retention of data where required for legitimate business purposes. Please contact us by email at natalia@pelicancentre.org, by telephone on 01942 882722 or by contacting us via our website.
Withdrawal of consent may prevent us from delivering the services we supply to you and may prevent us from fulfilling our contractual obligations to you.
You may request details of the personal data we hold for you. Please contact us by email at natalia@pelicancentre.org, by telephone on 01942 882722 or by contacting us via our website.
You may ask us not to use your personal data for marketing purposes. You can do so by either not selecting the opt-in box when submitting a form through our website, or by contacting us by email at natalia@pelicancentre.org, by telephone on 01942 882722 or by contacting us via our website. You can update your preferences at any time by contacting us using the above details.
This website may contain links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should review separately the privacy policies of any third-party website.
Please advise us of changes to your personal data so that we can update our records accordingly.
Please contact us via our website, by email at natalia@pelicancentre.org or by telephone on 01942 882722 should you have any queries relating to this privacy policy.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or other device (such as a smartphone or tablet) if you agree. Cookies contain information that is transferred to your computer's hard drive. Information might be about you, your preferences or your device and cookies are generally used to help our site work for you as it should. Information does not necessarily personally identify you, but can improve your website browsing experience. Cookies are not viruses and they cannot replicate themselves or spread to other devices or networks.
For more information about cookies, visit All About Cookies
These are cookies that are required for the operation of our website and cannot be switched off. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart (only applicable where our website contains an ecommerce function) or make use of e-billing services. These cookies do not store personally identifiable information.
These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily and identifying popular and least popular pages contained on the site. Information collected is anonymous and visitors cannot be personally identified.
This website may use Google Analytics which is one of the most widespread and trusted analytics solutions on the web, helping us to understand how you use the site and ways that we can improve your experience. These cookies may track activity such as how long you spend on the site and the pages that you visit so that we can continue to produce engaging content. Click here for more information on Google Analytics and its cookies.
This website may also use Hotjar heat mapping software, which is a trusted source of website user tracking, allowing us to understand how you use and interact with the site and ways that we can improve your experience. These cookies may track activity such as the buttons you click and the pages you view.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, cookies may be used to ensure that you receive a consistent experience in using the site whilst ensuring that we understand which optimisations our users appreciate the most.
These are used to recognise you when you return to our website and enhance functionality and personalisation. This enables us or third party providers to personalise content for you and remember your preferences (for example, your choice of language or region).
These cookies record your visit to our website, the pages you have visited and the links you have followed and are often set through websites by advertising partners (where advertising is implemented on the site). We will use this information to make our website and the advertising displayed on it, if featured, more relevant to your interests. These cookies do not store personally identifiable information and are based on your browser and internet device.
These cookies are set by social media services added to our website which enable you to share content from our website with your networks. They can track your browser across other websites and create a profile of your interests, enhancing your profile on their site or contributing to the data they hold for various purposes, as well as helping our website to display content and messages relevant to you.
This site may offer newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
When you submit data to us through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
In order to provide you with a positive user experience on this website, we provide the functionality to set your preferences for how this site runs when you use it. We need to set cookies so that this information can be recalled.
We have no control over third party cookies and we cannot accept any liability for the third party’s compliance with its legal obligations.
Some cookies may be implemented by third parties located in the US. If you agree to these cookies, you consent to the transfer of your data to the US according to Article 49(1) of the EU General Data Protection Regulation. The US third party may not provide levels of protection equivalent to protection levels in the EU, EEA, Switzerland or UK. Persons in the EU may not have effective legal remedies against access to data by US authorities.
If you do not agree to the storage of cookies set by this website, you can prevent the setting of cookies by adjusting the settings on your browser.
Be aware that disabling cookies will affect the functionality and features of this and many other websites that you visit.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
If you require further information or wish to query the cookies we use on this site prior to your use of it, please contact us via:
Contact us: Contact Page
This Cookie Policy is updated periodically.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
1. Membership
1.1. Your membership will begin on the day you join.
1.2. When paying by Direct Debit, an initial payment will be required to cover the period up to your first DD payment.
1.3. Your membership is personal to you. You cannot transfer it to another person.
1.4. If “The Pelican Centre Ltd” or the bank/building society makes a mistake with your direct debit payment you are guaranteed a full and immediate refund from your bank/building society.
2. Fees
2.1. You must pay a monthly membership which will be determined by your chosen membership package.
2.2. Monthly instalments will be due on either the 1st, 8th, 15th or 25th of each calendar month or the next available working day by Direct Debit.
2.3. We may change the amount of your monthly payments. If we do we will write to you at the address you have given us 14 days before the changes take place.
2.4. Monthly fees are payable even if you do not use the centre.
2.4. Monthly fees are payable even if you do not use the centre.
3. Cancelling Your Membership
3.1. Memberships cannot be cancelled prior to the agreed contract length that you have signed up for and the last payment has been made. A contract may be cancelled once the final payment has been made; this requires 30 days notice in writing to The Pelican Centre (e-mail chris@pelicancentre.org). A confirmation email will be sent back. Queries on cancelled memberships can only be dealt with when a copy of this letter is provided.
4. Centre Rules.
4.1. You must comply with the centre rules/etiquette which forms part of this agreement.
4.2. We may change the rules/etiquette at any time. We will post notice of any changes at the centre.
5. Changing the Agreement.
5.1. We can change the agreement at any time. We will give you 14 days notice of this change in writing at the address you have given us.
6. Facilities
6.1. You are entitled to use the facilities available for your category of membership package.
6.2. You may have to pay additional charges to use certain other facilities/activities at the Centre. You can get a list of these from our reception points. We can change these prices at any time.
6.3. Before using any exercise equipment you must read and sign the Health Commitment Statement/Pre Activity Questionnaire and have a supervised induction session. We can refuse access to the centres facilities if we consider your health maybe adversely affected by the use of such facilities. In such circumstances you will be referred to our GP referral team.
6.4. Centre’s may open/close earlier during public holiday periods. Facilities may also close for occasional special events. Notices will be displayed in the centre in advance notifying customers of any changes. No refunds will be available for these periods.
6.5. We may change the centres opening times or withdraw any of the facilities at any time if we need them for events, tournaments, exhibitions or other special activities.
6.6. We may need to close a facility or part of it for repair/refurbishment on the grounds of health and safety or improving customer service. Fitness classes may also have to be cancelled due to unforeseen instructor unavailability. In the above circumstances we will use our best endeavours to:
6.6.1. Give as much notice as is reasonably practicable by displaying notices in the centre.
6.6.2. Arrange for alternative facilities during a period of closure.
6.7. Your membership does not give you priority over other users or guarantee the availability of facilities.
6.8. “The Pelican Centre Ltd” management reserve the right to change the activity programme. Prior notice will be given in the centre relating to activity cancellations or the introduction of new sessions.
6.9. Promotions do not apply to existing members.
7. Membership Cards
7.1. You must submit your membership card at respective reception points when accessing facilities; otherwise we will charge you the standard casual rate.
7.2. All members must have their photograph taken for identification purposes; this will be stored on “The Pelican Centre Ltd” database. This information will solely be used “The Pelican Centre Ltd” and will not be released to any third parties.
7.3. If you lose your membership card/wellness key we will charge a fee to replace it.
At The Pelican Centre, we are committed to promoting sustainability and reducing our environmental footprint in all areas of our operations. We believe that taking responsible actions will not only benefit our local community but also contribute to global environmental efforts. This policy outlines the key actions we will take to minimise our impact on the environment.
1. Energy Efficiency
We aim to reduce our energy consumption through the following initiatives:
2. Water Conservation
We aim to reduce water consumption across all areas of our centre:
3. Waste Management and Recycling
Reducing waste is central to our environmental policy:
4. Sustainable Transportation
We encourage staff and visitors to reduce their carbon emissions by:
5. Sustainable Sourcing
Wherever possible, we will ensure that the products and services we use are sourced sustainably:
6. Community Engagement and Education
We aim to engage with the community on environmental issues and raise awareness about sustainability:
7. Monitoring and Reporting
To ensure the success of our environmental initiatives, we will:
The Pelican Centre is committed to continually improving its environmental practices and reducing its ecological footprint. By implementing this environmental policy, we aim to create a more sustainable environment for our community while setting an example for other businesses to follow.
This policy can be reviewed annually to ensure it stays current and effective in achieving the centre's environmental goals.
Please check and agree to our Pool Admission Policy before you swim.